More than 600 Salem people have taken the Withnell Shortcut, here’s what they say…

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Average rating:  
 1212 reviews
Professional & fast

Chelsea was very professional & fast with helping us get the vehicle we wanted, no bs, and we appreciated her great sense of humor. We'd highly recommend Withnell & Chelsea.

Thank you Kerry for taking the time to let us know about your experience. We really appreciate your business and look forward to having you as a customer.

Service/parts

Dave Kerrigan has always helped me out in service he's pretty awesome trying to fit me in wherever he can and when it comes to Parts Matt Winger, has always helped me when I needed parts for my Dodge Nitro. I've always love I'm coming here because feel like I'm family and not just a customer! Thank you for all you do in the community also. 😍

Thank you Rosalinda for taking the time to let us know about your experience with Matt and Dave. We are very lucky to have both of them. We also appreciate your business and look forward to seeing you again.

Express oil change is a joke

I made an appointment for an oil change for my RAM diesel truck, I figured a typical oil change take 45 minutes for a diesel. I waited a little over an 1 hour and went to the service department to check on the hold up. I was informed by a servic advisor that my truck was not ready and if it was it would take another 10 to 15 minutes to release my truck. Got the feel from the service advisor I was inconveniening her. All my services on my truck been completed at this dealership until today... Time to find another dealer to work on my RAM. Now I still sitting 1:20 minutes... No word is my truck is done. Yet.

Please see response from other review. Thank you

Great experience!

Wonderful car buying experience as always! Love Chelsea, our sales rep and the whole experience was effortless and enjoyable. We got the car that we wanted at the price that we needed. Thank you Withnell Hyundai for coming through for us again.

Thank you Elizabeth for letting us know about your experience and for being a repeat customer. So happy to hear that Chelsea was able to assist you and get you what you needed. We appreciate your business and look forward to the next time.

Great Service when buying

I would recomend Freddie to anyone. He was able to meet us on a deal and was not pushy and just gave the facts and let us decide. Got home and realized a headlight was out. Took it back, they didnt have the $150 bulb in the shop so they ran to an auto parts store and grabed one and installed it. No questions asked. Not many other dealers will do that. Plus check out the certified warrenty... You wont find many like it for 10 years 100K miles. Our next car will be a Withnell deal. Thanks Freddie!!

Thank you Ken for letting us know about your experience with Freddie. So nice to hear that you received the service you did. Freddie is great and we are very happy to have him on our team. We appreciate your business and look forward to seeing you again.

JEFF DILLON IS A GREAT SALE CONSULTANT, WAS VERY HELPFUL IN SO MANY WAYS THAT I NEEDED HELP WITH AND I AM REALLY HAPPY WITH MY CHOICE THAT HE HELP ME WITH I AM VERY GRATEFUL THAT HE WAS MY SALE CONSULTANT FOR TODAY.

Rosina, Thank you for taking the time to let us know about your experience. We are happy to hear the Jeff was able to help you answer your questions and find the car you wanted. We really appreciate your business and look forward to having you as a customer.

Terrible sales service

3 days now i have walked around the lot for almost 30 min. Stood in front of the building warching salesman look at me smd just go about their business or just look back at their phones. One sales mam acruslly made eye contact with me as i stood outside openojg doors to a truck that ibwas very interested in. After making eye contact he turned his head like i was a ghost. Guess this is the exellent service they offer. That or they just like to discriminate againat people they dont think are worth their time. Im in the market for a truck and so is my partner. Guess the dont care about selling 2 brand new vehicles to people. Ill never visit this place again and let others know as well. Worst sales service out of 9 vehicles ive purchased

Armando, I am sorry to hear about your experience, I will be talking to the Sales Manager to do some training on better customer service. Thank you

Excellent buying experience

We worked with Greg Bergquist for a long time. Each time we talked, he keeps track of our wants and needs in a car. We went from discussing nothing in particular to a Santa Fe Limited Ultimate. Recently, we finally were ready to make our purchase. He was ready with options on the lot. We have never just walked in and had our dream car sitting right in front of us. Greg speaks the best in statesmanship.

Camella, Thank you for taking the time to let us know about your experience with Greg. We are lucky to have him. It is great to hear that you found the perfect car. We really appreciate your business and look forward to having you as a customer.

Excellent buying experience

Our experience with Withnell was excellent and a real pleasure buying a new vehicle. The gentleman we worked directly with, Jeff Dillon, really got to know our exact needs, wants and buying parameters and worked hard to find vehicles that might work for us, calling us to come in and see them, sticking with us until we found exactly the right one! We really appreciated the personal and friendly service. We not only felt cared for, but cared about :)

Thank you Jennifer for telling us about your experience with Jeff and the dealership. We are lucky to have him. We also appreciate your business and look forward to having you as a customer. Hope you are enjoying the new vehicle.

Jeremy gigstad

Recently I had the privilege of having an encounter with two wonderful salesmen. Jeremy Gigstad (Hyundai) and Bo ( Withnell). I came in looking to see what options were available to me, not just a customer but also as a business owner.My wife and I came in and could not have wished for a better experience. Both salesmen were Friendly, Accommodating, Hard Working, and Knowledgeable. One of the High lights of our experience was the honesty we received ( honesty through both vehicle operating abilities and Both sales men were very helpful in selling me the trucks I NEEDED, not the trucks they thought I needed just so they could more money on commission) as well as the financial end of buying as well. Through and Through they were delightful to work with. I would like to Note that neither one of the individuals were waiting around as though each customer walking through was a piece of potential meat. My wife and I were allowed to be ourselves and did not get the vulture effect you typically get when going to a car lot. This was truly a wonderful experience and when our needs require a new vehicle again we will definitely be coming back to see these gentlemen again. We enjoyed our experience so much that we told our friend about it that day and she also came in and purchased a vehicle that same day. If that doesn't tell you about the quality of the salesmen nothing will. I highly commend these salesmen.

Thank you Jackson for letting us hear about your experience with Jeremy and Bo and taking the time. It is so nice to know that the staff is doing such a good job and our customers notice. We really appreciate your business and look forward to having you as customers.

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