More than 600 Salem people have taken the Withnell Shortcut, here’s what they say…
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Bought a new Dodge Journey at Withnell Dodge, Had great customer service from Brent Baker and Freddie Cruz. They both made this buying experience enjoyable. Thanks so much guys.
Daniel, thank you for taking the time to let us know about your experience with Freddie and Brent. We really appreciate you choosing Withnell for your purchase and look forward to having you as a customer. Thank you again.
We came in on Monday, January 25th, to LOOK at a new or used truck. We didn't expect to find the right one the first time out. We were met right away by Dillon. We told him what we HAD to have or we would not be buying. He said he had a few to look at and we found just the right one. Talk about surprised. He was very friendly and helpful and the next day we came in with a problem with the new truck and he tried to help us out. We had to make an appointment to have it checked out. When we buy a new one or a friend needs one, Dillon with be the one to call. I think he has a real future with the company. Thanks again Dillon.
John and Lynette we agree we also think Dillon has a great future ahead. That is great that we had what you wanted and was able to drive away with a new truck. We appreciate your business and look forward to having you as a customer. Thank you
FREDDIE CRUZ IS VERY ACCOMADATING. HE AND RON BOTH MADE THE EXPERIENCE VERY PLEASANT AND QUICK. BOTH VERY PROFESSIONAL. WE WOULD HIGHLY RECCOMEND THEM TO FAMILY AND FRIENDS. THIS HAS BEEN THE BEST EXPERIENCE EVER.
Ronald, Thank you for letting us know how Ron and Freddie did we always appreciate feedback. We are excited to have you as a customer and look forward to seeing you again. Hope you are having fun in the charger.
WE CAME IN TO TEST DRIVE THE RAM 3500 AFTER TESTING F350S, AND WALKED OUT WITH ONE. WAYNE, SALESMEN WAS VERY FRIENDLY, KNOWLEDGABLE AND NOT PUSHY AT ALL. THE WHOLE DEAL WENT VERY SMOOTHLY AND WE WOULD HIGHLY RECOMMENDED THIS DEALERSHIP AND WAYNE.
Jennifer, we are glad you decided to give our Rams a test drive and you made a great choice, they are great trucks. We really appreciate you choosing Withnell for your purchase and look forward to having you as a customer. I hope you are enjoying it. Thank you
My husband Ryan and I, came into Withnell Dodge to trade in the journey we have purchased about a year ago. My husband wanted a truck for the trade, Brent our sales associate who helped us in past was here, and he showed my husband few trucks . To make long story short, not only did my husband get a brand new truck he wanted I walked away with my dream car, a dodge challenger! My husband and I really had a non hassle free environment. The staff was very pleasant to work with! Thanks to the staff and especially Brent we both got our dreams cars! thank you Brent, and withnell dodge..
Andrienne, Thank you for letting us know about your experience and how well the staff did. We really appreciate your business and are very happy to hear that you got the dream cars you both wanted.
Ok, so I just stopped in the express lane for the first time to get the oil changed on my diesel pick up. So Beings I didn't have time I had them change the fuel filter to, it's usually a 5 minute job with the filter being a 25$ part max!!! I get the bill, 115$ for the fuel filter and installation. I buy the best filters money can buy for semi trucks that don't cost that much. Congrats guys you gained and lost a customer in an hour. That's highway robbery and I'm pissed at myself for even trusting a dealer, I should have known better
Darren, sorry to hear about your experience I understand that Gary spoke to you and it has been resolved. We really do apologize.
Thank You to Freddie Cruz for the excellent customer service and assistance in the purchase of my new vehicle! He was very helpful in the searching for the right vehicle and making sure my experience was enjoyable. We have done business here for many years and will continue to do so for many more!
Brock thank you for taking the time to let us know about your experience and being a loyal customer we really appreciate your support. We look forward to the next one.
C J was friendly and knowledgeable from the very beginning. The experience was fairly quick and he answered all of our questions. If he didn't know the answer he would go find out immediately. I am overall very pleased with his customer service and wouldn't have wanted any one else serving us.
Jesse we appreciate you choosing Withnell for your purchase and look forward to having you as a customer. Thank you
On our second purchase , same Great service. Fast , Friendly, and we will be back if we decide to purchase again.
Thank you Dennis, We are glad you came back. We really appreciate your business
I let Daniel know what we were looking for a few days ago and he sent me an email with pictures of a truck he thought might work for us. We were not real sure if we wanted to buy just yet. I came in to check it out and he treated me very nicely. He went with me to where my husband worked so he could look it over. It was a little higher priced than we were wanting to pay, but he worked with us and I ended up getting the truck. Thank you Daniel! Barbara Borden
Barb, It is so nice to hear that Daniel was able to find the truck you wanted. We appreciate you choosing Withnell for your purchase and look forward to having you as a customer.